Shipping & Legal Policies

Shipping Policy

BIBO – bars in bottles out (“we” and “us”) is the operator of https://www.bibo-barsinbottlesout.com (“Website”). By placing an order through this website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

  • Thank you for placing an order with us. All orders received are processed within 1-2 business days (excluding weekends and holidays).
  • Please review and ensure that you have entered the correct ‘ship to address’ as we cannot be held responsible for non-delivery due to errors in the address provided.

2. Shipping Costs

Country Under $50.00 Over $50.00
Canada $8.00 Free
Toronto – GTA No Minimum Amount Required
Free Pick Up
USA $8.00 Free
International Based on total order weight Based on total order weight
  • To find out more about our pick up option or to make arrangements please send an email to barsinbottlesout@gmail.com
  • BIBO is not responsible for any customs and taxes applied to any international orders. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

3. Transit Time

Once dispatched shipments can take:

  • Canada: 3 – 8 days
  • United States: 8 – 10 days
  • International: 10 – 30 days

Successfully placed orders will receive an email confirmation with the order details. Orders placed will be dispatched within 1-2 business days. 

4. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

5. Package Protection

For a nominal fee you will be able to add package protection against loss, theft, and damage right on the checkout page.

Unfortunately, if you choose to not go with this option, we cannot be held responsible for loss, or theft of packages however, if the items, you received are damaged in any shape or form please send an email to barsinbottlesout@gmail.com so that we can attempt to resolve immediately. We will process a refund or send you a replacement.

6. Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website.

6.1 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and BIBO – bars in bottles out encourage you to be aware of these potential costs before placing an order with us.

7. Customer service

For all customer service inquiries, please email us at barsinbottlesout@gmail.com

 

Returns and Refund Policy

 BIBO – bars in bottles out (“we” and “us”) is the operator of https://www.bibo-barsinbottlesout.com (“Website”). By placing an order through this website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. Returns

At BIBO, we want to ensure that every customer is satisfied with their purchase. Due to the nature and type of the products we are selling, we are unable to accept returns or exchanges of used products.

All of our products have been designed for specific hair and skin type needs but if you are unsure about which product is right for you and have any questions do not hesitate to reach out to us at barsinbottlesout@gmail.com . This can help to minimize the need for a return or exchange.

2. Refunds

Our policy lasts 30 days from date of purchase. To be eligible for a return, your item must remain unopened, unused, and in the same condition within which you received it. Items to be returned to us in the original packaging. Return shipping costs will be for your own account.

Once received, we will send you an email to notify you that we have your items. Items will be inspected, and after the return has been approved you will receive a refund immediately. The credit will be applied to your original method of payment.

 

Disclaimer

The following safety guidelines should be observed when using BIBO- bars in bottles out products.

Our products contain oils, butters and botanical extracts from plants and fruits. Please read the product labels carefully to ensure that you are not allergic to any of these ingredients. First perform a patch test to see if there are no adverse reactions. If irritation occurs, discontinue use immediately.

Products and content on the site should not be considered medical advise. Our products make no claim to cure, treat, diagnose or prevent any medical disease.

BIBO – bars in bottles out assumes no responsibility or liability for any individual reaction, including consequential damages that may result from using any of our hair and skin care products.